Privacy Policy

/Privacy Policy
Privacy Policy 2018-06-21T10:47:50+00:00

This privacy policy sets out how Hodgsons uses and protects any information that you give Hodgsons when you use this website.

Hodgsons is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We have appointed a Data Protection Point of Contact and this person is responsible for assisting with enquiries in relation to this privacy notice or our treatment of your personal data, should you wish to make contact please use the contact details as shown under Contact Us.

How do we collect information from you?

We obtain information about you for example when:

  • When you engage us to deliver our services;
  • When you your employer/our client engages us to provide our services;
  • You contact us be email, telephone, website.

What type of information do we collect from you? 

The personal information we collect from you will vary depending on which services you engage us to deliver. The personal information we collect might include your name, address, telephone number, email address, your Unique Tax Reference (UTR) number, your National Insurance number, bank account details, your IP address, which pages you may have visited on our website and when you accessed them.

How is your information used? 

In general terms, and depending on which services you engage us to deliver, as part of providing our agreed services we may use your information to:

  • contact you by post, email or telephone;
  • verify your identity where this is required;
  • understand your needs and how they may be met;
  • maintain our records in accordance with applicable legal and regulatory obligations;
  • process financial transactions;
  • prevent and detect crime, fraud or corruption;
  • We may process and/or hold your personal data for certain additional purposes with your consent, and in these limited circumstances where your consent is required you have the right to withdraw your consent to processing for such purposes;
  • To process and/or hold your personal data for the purposes of our own legitimate business interests, provided that those interests do not override your own interests and rights;
  • To provide your data to third parties as required to fulfil our contractual obligation to you and also meeting any regulatory requirements (i.e. Companies House, Inland Revenue, etc.);
  • We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We are required by legislation, other regulatory requirements and our insurers to retain your data where we have ceased to act for you.  The period of retention required varies with the applicable legislation but is typically five or six years.  To ensure compliance with all such requirements it is the policy of the firm to retain all data in connection with Audits for a period of seven years from the end of the period concerned and up to seven years for all other data held depending on the regulatory requirements.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. 

Links to other websites 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Third Party Service Providers working on our behalf

We may pass your information to our third-party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf, for example to process payroll or basic bookkeeping.  However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own purposes.

Please be assured that we will not release your information to third parties unless you have requested that we do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention and detection of crime, fraud or corruption.

How you can access and update your information

Keeping your information up to date and accurate is important to us.  We commit to regularly review and correct where necessary, the information that we hold about you.  If any of your information changes, please email or write to us, or call us using the ‘Contact information’ noted below.

You have the right to ask for a copy of the information Hodgsons holds about you.

Security precautions in place to protect the loss, misuse or alteration of your information

Whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given, or where you have chosen, a password which enables you to access information, you are responsible for keeping this password confidential.  We ask you not to share your password with anyone.

Your data will usually be processed in our offices in the UK.  However, to allow us to operate efficient digital processes, we sometimes need to store information in servers located outside the UK, but within the European Economic Area (EEA).  We take the security of your data seriously and so all our systems have appropriate security in place that complies with all applicable legislative and regulatory requirements.

Your choices

We may occasionally contact you by post, email and telephone with details of any changes in legal and regulatory requirements or other developments that may be relevant to your affairs and, where applicable, how we may assist you further.  If you do not wish to receive such information from us, please let us know by contacting us as indicated under ‘Contact information’ below.

Your rights

Access to your information: You have the right to request a copy of the personal information about you that we hold.

Correcting your information:

We want to make sure that your personal information is accurate, complete and up to date and you may ask us to correct any personal information about you that you believe does not meet these standards.

Deletion of your information:

You have the right to ask us to delete personal information about you where:

  • you consider that we no longer require the information for the purposes for which it was obtained;
  • you have validly objected to our use of your personal information – see ‘Objecting to how we may use your information’ below;
  • our use of your personal information is contrary to law or our other legal obligations;
  • We are using your information with your consent and you have withdrawn your consent – see ‘withdrawing consent to use your information’ below.

Restricting how we may use your information:

In some cases, you may ask us to restrict how we use your personal information.  This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information.  The right might also apply where there is no longer a basis for using your personal information but you do not want us to delete the data.  Where this right is validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.

Objecting to how we may use your information:

Where we use your personal information to perform tasks carried out in the public interest then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue.  [You have the right at any time to require us to stop using your personal information for direct marketing purposes.]

Withdrawing consent to use your information:

Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.

Please contact us in any of the ways set out in ‘Contact information’ below if you wish to exercise any of these rights.

Changes to our privacy notice

We keep this privacy notice under regular review [and will place any updates on www.hodgsons.uk.com.  Paper copies of the privacy notice may also be obtained from the contact details below or email office@hodgsons.uk.com

This privacy notice was last updated on 15th June 2018.

Contact information

Data Protection Point of Contact: Sarah Gay FCA (partner)

Hodgsons

12 Southgate Street, Launceston, Cornwall, PL15 9DP

Telephone (01566) 772177

Email sarah.gay@hodgsons.uk.com

Complaints

We seek to resolve directly all complaints about how we handle your personal information but you also have the right to lodge a complaint with the Information Commissioner’s Office at:

Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Telephone 0303 123 1113 (local rate) or 01625 545 745

Website: https://ico.org.uk/concerns

Hodgsons Falmouth Office
48 Arwenack Street, Falmouth
Cornwall TR11 3JH
T 01326 317785 F 01326 211975
E falmouth@hodgsons.uk.com

Hodgsons Launceston Office
12 Southgate Street, Launceston
Cornwall PL15 9DP
T 01566 772177 F 01566 772257
E office@hodgsons.uk.com